Delivering exceptional customer service, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.,

Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times

Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage

Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.

Focus on customer loyalty, keeping customers returning to the brand

Have the confidence to overcome selling challenges

Passionate about skincare and beauty

A confident and articulate communicator

Comfortable in a target driven environment

Pro-active and enjoy exploring new sales opportunities

Customer-focused and results-oriented

Experience in a hands on beauty or retail role with exceptional customer service skills

Commercial awareness

Excellent communication skills and can build relationships quickly

NVQ 2 or equivalent Beauty qualification is an advantage

Ability to be flexible and work shifts including weekends and evening

Clarins is not only a fast-growing, leading beauty company, we're also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and America and growth accelerating in Asia, we're looking for a Beauty Coach (22.5hrs per week) based in Boots, Stockton-on-Tees.

Competitive compensation package

33 days annual leave (inclusive of bank holidays)

Clarins For You - Our Reward and Benefits Platform

Generous employee discount and training allocation

Potential to earn up to 3% performance based bonus

Career Development opportunities

We Care - Volunteer Day

Access to a range of Wellbeing services through our Employee Assistance Programme

This role is 22.5hrs/wk over 3 days per week including weekends. Are there any restrictions to the particular days/hours you are available to work?