Water Regulation Officer

Are you passionate about protecting public health? A great opportunity has arisen to join the Water Regulations team within Water Engineering. Water Regulations exist to protect the public drinking water supply, and our team are passionate in delivering for our customers and stakeholders at all levels.

No two inspections are the same and we are privileged in witnessing how essential our water supply is to the customers we serve through their own unique processes and requirements. All the while you will be raising awareness of the Water Fittings Regulations and safeguarding the public drinking water supply.

As a Water Regulation Officer, you will:

• Have a sound understanding of the Water Supply (Water Fittings) Regulations 1999 (WFR),


• Understand the different kinds of plumbing systems and how they work.


• Undertake inspections of new, altered, repaired, disconnected, or extended plumbing and water using systems within existing domestic and non-domestic premises to check for compliance with the WFR.


• Provide advice as a subject matter expert on the WFR. Such advice may include an explanation of the WFR, individual responsibilities under the WFR, and to comment if proposed or actual installations contravene the WFR.


• Support internal and external stakeholders and prepare reports for any investigation where causal factors could be from a failure to comply with the WFR.

Undergo thorough investigation of premises, with the aim of limiting risks to public health and the public drinking water network.

• Support the wider Water Regulations team in any educational events or other events related to water regulations.


• To undertake additional roles as required by the Water Regulations Supervisor(s) and Water Regulation Policy Manager commensurate with the band of role.


You will also use / manage:

• A company work vehicle to attend your planned appointments and meetings. Driving is a core requirement of this role, and you may be required to cover a large geographical area during your working day.


• SAP Work Manager and Power BI.


• Corporate office software such as MS Excel, MS Word software.


• Company IMS forms and processes such as inspection forms and team risk assessments.


Who you'll work with

Internal

• Water Regulations Team - Regionally


• Water Demand Team


• Distribution Teams


• Developer Services


• Management Team


External

• Welsh Water Customers


• Aqualogic


• Members of the Public


• Council EHO and relevant staff within local authority/government bodies
  
  A full UK manual driving licence


• Knowledge of the Water Supply (Water Fittings) Regulations 1999 and its application (Desirable)


• City and Guilds in Plumbing or NVQ equivalent (Desirable).


• City and Guilds in Water Regulations for Enforcement Staff or equivalent (Desirable).


• A good standard of education, with a sound understanding of Microsoft software packages including but not limited to Excel, Word, Access along with the company's internal SAP packages.


• Good reporting / report writing ability


• Excellent communication and interpersonal skills both written and oral which will enable you to deal with internal and external customers in a professional manner.


• An accomplished officer with a proven track record of meeting required targets and with the ability to work to defined deadlines and prioritise workload to meet those deadlines.


• Able to work using his or her own initiative, but equally the judgement of knowing his or her limits and when to seek help.


Good to know

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.


• Mobile working


• Mon - Thursday 0800-1600, Friday 0800-1530


• Standby requirement (1 week in 6)


• 260hrs of planned work time will be required.


• Company vehicle provided for business use., As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:



• Variable pay schemes ((your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)


• Option to buy additional annual leave up to 5 days per year


• Enhanced employer pension contributions - Up to 11% employer contributions


• Enhanced family friendly policies


• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes


• Reduction on gym memberships and high street shopping


• Cycle to work scheme


• Free on-site parking at all our sites


• Discount off all Welsh Water visitor attraction centres and gift shops


• Car-leasing scheme


• Health CashBack scheme


• An employee assistance programme for employees and their immediate family


Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.