Underwriting Associate Team Lead

Being a member of the Underwriting team, the Team Leader provides day-to-day supervision to staff within a defined section of a broader department and serves as the technical subject-matter-expert for the section. In the supervisory/leadership role, the Team Leader is accountable for ensuring that operational procedures are followed, that customer service and productivity standards are met, and that fundamental business and interpersonal skills are fostered among the staff. In this role, the incumbent is also responsible for all administrative activities for the section, and for audit, risk-management, regulatory, and compliance related duties at the appropriate level.

In the technical subject matter expert role, the Team Leader participates in short and long-term projects related to product/service and system development and enhancement, serves as the go to person on the most complex operational problems, develops training materials for staff, and works with management and to design and monitor business reports.

Your Primary Responsibilities:

• Supervises day-to-day activities of a designated team. Ensures strict adherence to procedures and critical timeframes; Ability to manage competing priorities; Directly manages people.


• Performs all aspects of performance management, oversees the execution of cross training efforts and on-the-job training of staff. Engage staff to ensure performance both meet/exceed clients' expectations and the departmental benchmarks.


• Identifies and mitigates risk by having knowledge of department controls with the ability to spot key opportunities and identify root cause issues.


• Maintains a steadfast focus on meeting the needs/requests of our internal and external clients, including responding to inquiries timely and accurately, resolving issues promptly. Resolves exceptions, assists with complex inquiries.


• Understands and apply principles, procedures, requirements, regulations, and policies related to specialized business functions. Writes, maintains procedures job aids, and identifies procedure gaps, updates procedures to fill gaps as directed.
  
  Bachelor's degree preferred but not essential


Talents Needed For Success:

• Minimum 4 years of experience


• Fosters a culture where honesty and transparency are expected.


• Stays current on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.


• Invests effort to individually coach others.


• Shares learning opportunities within the team when they arise; Identifies skill or experience gaps within the team.
  
  Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve., DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.


DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.


• Competitive compensation, including base pay and annual incentive


• Comprehensive health and life insurance and well-being benefits


• Pension


• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).