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Social Media & Marketing Administrator

The Hollies Farm Shop

Social Media & Marketing Administrator

£25000

The Hollies Farm Shop, Tarporley, Cheshire West and Chester

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 2 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: a4c6da478cc04997b883be53a5d90ac2

Full Job Description

  • Collaborate with the Marketing Manager and Graphic Designer to execute a social media strategy for The Hollies Farm Shop, The Hollies Retreats, and associated businesses across Facebook, Twitter, Instagram, etc.

  • Share engaging content across all platforms to increase engagement, booking conversion, and cover all departments and sites, including seasonal news, events, holidays, and produce.

  • Collaborate with our graphic designer and other key departments to develop content that resonates across various age groups and demographics. The role demands a flexible approach to tone of voice, ensuring it is suitably adapted to the distinctive voice and identity of different departments and platforms.

  • The candidate will support the teams in helping to develop and shape our brand guidelines, ensuring they evolve to meet our audience's diverse needs and reflect our company's values and objectives.

  • Capture and edit high-quality photographs and videos, including reels for Instagram, and support in content creation for The Hollies Retreats blogs in line with social media strategies.

  • Monitor and respond to social media messages and comments, engage with followers, and manage customer enquiries and feedback. Communicate this feedback to relevant departments.

  • Stay informed about competitors and identify trends to leverage for improved engagement. Engage with local suppliers, local attractions, customers, and influencers to enhance discoverability.

  • Report on Social Media performance and engagement to managers and directors.

  • Own the Customer Service journey through email and Social Media messaging, taking office phone calls, creating Mailchimp campaigns and support with accommodation-related tasks.

    We are looking for our next talented, motivated, and creative Social Media and Marketing Administrator!


    • The successful candidate will be full of passion for sharing and creating content along with engaging with our audience. If you have recently graduated university, or have 1-2 years experience in the Social Media and Marketing then we would love to hear from you.

    Experience in a fast-paced environment is a must, and candidates must be able to manage their own workload, work within a team and prioritise effectively.,
  • A good level of proficiency in social media platforms, strategising, and content creation.

  • Refined literacy skills, ability to proofread content, and attention to detail in photography, content writing, and proofreading.

  • Strong ability to develop excellent stakeholder relationships and work collaboratively with various departments and stakeholders.

  • Ability to effectively multitask, prioritise responsibilities, and meet deadlines. Experience creating content for marketing materials (blogs, newsletters, web listings) is desirable.

  • Desirable: Experience working with Holiday Accommodation or Hospitality, and familiarity with third-party booking platforms (Booking.com, Airbnb, SuperControl)., Social Media: 1 year (required)

    Established in 1959, The Hollies Farm Shop is a well-respected and award-winning family-run brand located in Cheshire. We offer a range of high-quality products and exceptional customer service across various sectors, including our award-winning farm shop, luxury lodges, villas, and more. Join our team and be part of our exciting and dynamic company with ambitious growth plans.


    • Location:

    The role is based at The Hollies Farm Shop, Tarporley, with occasional travel to associated businesses. This role is fully on site, and unfortunately hybrid working is not available.

    From £25,000 a year - Permanent, Full-time, Schedule:
  • Full-time Role: 40 hours per week

  • Flexibility in scheduling may be required to accommodate special events, holidays, or other unique business needs., Job Types: Full-time, Permanent


    • Pay: From £25,000.00 per year

    Benefits:
  • Company pension

  • Cycle to work scheme

  • Discounted or free food

  • Free parking


    • Schedule:
  • Monday to Friday

  • Weekend availability


    • Application question(s):
  • This role requires candidates to be on site for 100% of the role, and Hybrid Working is not an option. Do you confirm that this is suitable for you?