Site Reliability Engineer
BT Plc.
Site Reliability Engineer
Salary Not Specified
BT Plc., Leeds
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 2 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: cfb3858e411f431984aa65828a98dee8
Full Job Description
You will play a pivotal role in ensuring the reliability, availability, and performance of complex software systems and digital services. We have more than 200 applications to support where it is important to have:
Smooth Operation of Online Services: the seamless functioning of online services is critical for us. Downtime, performance glitches, and unstable software releases can significantly impact user experience and business outcomes.
Different from DevOps: While DevOps focuses on delivering applications with a short and stable release lifecycle, SRE concentrates on production reliability. Our SRE teams ensure that software runs smoothly in real-world scenarios, with high availability and stability.
What you'll be doing
- SREs responsible for ensuring the reliability, availability, and performance of critical systems and applications.
- Define and execute the SRE strategy and roadmap in alignment with organizational goals.
- Resolve application related issues raised by the users through ticketing tools.
- Follow Change Request (CR) process to implement PROD changes on regular basis.
- Foster a culture of collaboration, innovation, and continuous improvement within the team.
- Drive initiatives to reduce incidents and improve system resilience.
- Identify opportunities for automation to streamline operational tasks and reduce manual intervention.
- Collaborate with development teams to integrate reliability practices into the software development lifecycle.
- Conduct post-incident reviews to identify root causes and prevent recurrence.
- Define scaling strategies and capacity thresholds to maintain system performance.
- Collaborate with security teams to ensure system security and compliance with industry regulations.
- Implement security best practices and incident response plans to address security incidents.
- Maintain comprehensive documentation of system architecture, configurations, and processes.
- Track and report on key performance metrics to measure the effectiveness of SRE efforts.
- Make data-driven decisions to improve system reliability and performance.
- Collaborate with product teams to align SRE efforts with business objectives.
Required - Understanding of continuous integration and continuous deployment (CI/CD) pipelines and associated tools like Jenkins.
- Should be good in Unix / Linux, JIRA, Git, Kubernetes, database concepts.
- Familiarity with DevOps principles and practices, emphasizing collaboration between development and operations teams.
- Proficient in key software and project management areas including production support, customer service, project management, delivery management, and transition & migration.
- Solid knowledge of essential tools and platforms including Confluence, Docker, Git Lab, Sonar Qube, Dynatrace, Nexus IQ, and Nexus Repo.
- Expertise in cost optimization across all levels, both on-premises and in the cloud, with a focus on efficiency and savings.
25 days annual leave (plus bank holidays) - 10% on target bonus
- Life Assurance
- Pension scheme
- Direct share scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV with TNT Sports and NOW Entertainment
- 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan, Looking in:
Desired
- Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
- Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
- Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
- Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
- Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
- Building for the future
I build diverse future-ready teams where all individuals can be at their best.