Service Desk Analyst
Rexel
Service Desk Analyst
Salary Not Specified
Rexel, Birmingham
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 2 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 9e9a9787bf2e41799695442e7fb6ab4a
Full Job Description
- Experience in an operational or Service Desk role is advantageous, but not essential
- Experience with call logging applications
- Customer service orientated skills essential
- Experience of working with M3/Movex or relevant comparable experience in an IT Service Desk environment which should include 1st level support of printer hardware
- A reasonable level of general education ('O'/GCSE or equivalent) in English and Mathematics as a minimum. In particular excellent English language skills (written and spoken) required
- Basic knowledge of Microsoft Office Applications
- Competent user of M3/Movex, Cognos, Office 365 and User Admin tools an advantage but not essential