Registry Officer

The Academic Registry (AR) is the central department responsible for managing the administrative aspects of students' time at USW. The AR provides high quality professional administrative and logistical services that underpin the University's curriculum and student journey.

You need to be dynamic, driven, detail oriented and an effective communicator across all levels., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

When you work with us, students and faculty will frequently turn to you with enquiries via telephone, email, and Microsoft Teams. An integral part of the role will involve assisting pivotal academic milestones such as enrolment or graduation. When working at USW we envision you as someone who continuously seeks avenues to refine and enhance our processes, whilst vigilantly maintaining our student record. As part of our team, you will become an essential pivot in a diverse academic ecosystem, gaining a rich insight into Higher Education.

Location
The university is currently operating a hybrid-model of working. However, the successful candidate would be expected to work on campus for part of the week. Your principal location of work will be at the Pontypridd campus, although we do expect you to travel and work from all three of the USW campuses. At peak periods it will be essential for you to work outside of our usual office hours and over the weekend.

If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.

Discover the advantages of working with us at USW: http://tiny.cc/PSSatUSW