Older Person's Wellbeing Co-Ordinator

Age UK

Older Person's Wellbeing Co-Ordinator

£25007

Age UK, Sunderland

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: a91f4268a7164a6fb1c677c164cc34c2

Full Job Description

To provide practical, social and emotional specialised support to people aged 50 and over living with a functional low-level mental health condition such as anxiety, depression and low mood., To ensure the provision of innovative interventions and continuous practical, social and emotional support to those living with a low-level functional mental health condition.

  • To develop a health & well-being support plan to ensure recovery goals are identified and the desired outcomes are achieved for the person, which identifies the desired action necessary in a bid to reduce anxiety and depression, resulting in increased confidence and independence, whilst establishing and negotiating barriers to achieving and maintaining a better quality of life.

  • To maintain an accurate database of client interventions to monitor services and generate appropriate reports.

  • To record and feedback to clients about their progress and identify further goals which help them achieve their aspirations.

  • To manage an active caseload.

  • To act as a social prescriber, navigator and a listening ear.

  • Carry out a continuous mapping exercises of available and appropriate services and community assets.

  • To establish and facilitate activity groups as required.

  • Promote a self-management approach, which will look to empower individuals with low level functional mental health condition to help them navigate through a variety of support models.

  • To encourage clients to recognise, understand and manage factors that impact mental wellbeing and physical health and facilitate access into mainstream services, groups and activities.

  • To work with a range of partners and external agencies to ensure clients benefit from personalised and joined up support which can accommodate the individual's needs and interests.

  • To increase choice and involvement of clients through a peer network that is supportive and offers opportunities for self-help.

  • To actively promote and market the service and engage with community events, meetings and forums working with partner organisations

  • To support the recruitment, training, supervision and development of volunteers involved in the delivery of the Social Focus project

  • To maintain accurate records as required by policies and procedures using appropriate paper and electronic systems in line with GDPR requirements.

  • To undertake service risk assessments as required

  • To act as a Safeguarding Alerter

  • To abide by and implement all policies and procedures of Age UK Sunderland, including being aware of responsible corporately and as an individual for Health and Safety policy.

  • To undertake all reasonable tasks, in keeping with the level of the post, as required by the Chief Executive Officer

    This is an exciting opportunity for candidates who have experience of working with individuals with low level mental health needs. The successful applicant will be responsible for day-today co-ordination, operation and development of Age UK Sunderland (AUKS)'s Social Focus Service with the aim to tackle social isolation and increase the wellbeing of older people aged 50+ experiencing low level mental health issues. The applicant will have the demonstrated skills and ability to provide social and emotional support to individuals who are socially isolated and experiencing low level functioning mental health issues.


  • Applicants must have at least 2 years' experience of working with adults with low level mental health issues with a focus on preventative interventions. The successful candidate will have excellent communication and interpersonal skills and be able to demonstrate a proactive and highly motivated attitude.,
  • Have a proven record of supporting older people with a low level functional mental health condition, using face to face work and supporting the delivery of interventions and self-help.

  • Educated to a good standard preferably with an NVQ3 in Health and Social Care or relevant experience

  • Experience of conducting assessments with people living with a functional mental health condition and co-producing individual support plans

  • Proven experience of being able to motivate and enable change in people living with a low-level mental health condition

  • Experience of promoting social inclusion for vulnerable people

  • Be able to promote positive mental health and address mental health issues

  • Experience of supporting people living with a low level functional mental health condition to access services and support.

  • Ability to manage a busy caseload and prioritise appropriately.

  • Possess excellent communication skills to deal with highly sensitive and emotional issues on a frequent and unpredictable basis.

  • Have a good understanding of volunteering, demonstrate evidence of the ability to recruit, train, supervise and retain volunteers.

  • Have knowledge of Safeguarding vulnerable adults

  • Commitment to working in the voluntary sector

  • Be innovative with enthusiasm to take on new challenges.

  • Have excellent organisational skills

  • Ability to respond effectively to unplanned/ emergency situations.

  • A flexible approach to work

  • Maintain confidentiality at all times

  • Have excellent IT skills, with ability to produce reports, databases and other key IT project management tools.

  • Have a good understanding of GDPR principles and data protection

  • Have experience of conducting service risk assessments

  • Possess a full, clean driving licence and have access to a car for work

    At AUKS, not only can you expect a competitive salary, generous annual leave and pension entitlement, you can also expect to be supported in your ongoing personal development and work alongside people who are passionate about supporting individuals to achieve good mental and physical wellbeing and to live life to the full.


  • Applicants must possess a full driving licence and have access to a car for work.