Membership Engagement Coordinator

As our Membership Engagement Coordinator, you will work closely with the Governance Manager to contribute to the delivery of Corporate and Team Objectives. You'll assist with the provision of efficient and effective administration of our membership services to ensure consistency and a great quality of service.

You'll implement the delivery of an excellent member experience to both retain and increase membership of our mutual and develop inclusive and innovative ways for members to engage with us. You'll take ownership for driving our member's voices in paving the way to make great decisions to better our mutual, and report on the meaningful difference made.

Is this for you?

Our ideal candidate shares our mutual values and is passionate about supporting and working with Board members, our Democratic Body representatives, tenants and colleagues providing an excellent and inclusive customer service to all.
You'll be an established team leader with strong coaching skills focused on uplifting and celebrating success.

Do you have a passion for working with the community and have the ability to lead an inclusive and supportive membership service for our Mutual?, You'll need to be organised, motivated and have the ability to work well on your own and with others. You'll also need to be an excellent communicator - warm, compassionate, and approachable., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.