Maintenance Technician

UPP Residential Services primarily delivers a full range of Facilities Management (FM) and Asset Management services to the university sector. At each of the universities we partner with we supply a local team, which successfully manages, and delivers the agreed services. The team provides the day-to-day face of the partnership, providing a high level of customer service plus effective and efficient facilities management, ensuring every aspect is delivered to high standards and supporting the student experience.,

• Undertake maintenance within student residences in a safe working environment, assessing all Health and Safety issues before work commences and reporting any hazards identified to the relevant manager/supervisor.


• Carry out reactive maintenance in accordance with the Service Level Agreement and provide front line response for all building fabric related work using an iPad and a CAFM repairs management system.


• Carry out PPM in accordance with the schedule.


• Maintain accurate records of breakdowns and maintenance repairs, including records for statutory compliance.


• Set up and maintain adequate systems and controls to ensure all statutory obligations are met and provide specialist guidance to team colleagues to assist with tasks.


• Liaise with specialist sub-contractors.


• Assist team colleagues in other trades and at other locations as and when the need arises and assist with team development including cross-trade skills sharing and assessment.


• Take the lead in stock management appropriate to trade specialism (ordering, storage, distribution) ensuring appropriate parts are held and available to meet SLA timescales for repairs.


• Undertake training as required.


• Participate in an on-call rota as UPP's primary representative, ensuring SLA requirements and client expectations are met and matters are communicated effectively to appropriate parties


• Be prepared to work additional hours, as and when the need arises, especially during the main student arrival and departure weekends.


We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation.

We are looking for you to have worked in a similar role and environment and have great communication and organisation skills, along with the passion to do a great job.

You will have a good understanding of the operational procedures and safe working practices of building services and systems as well as good understanding of health and safety, with the ability to always work in a safe manner.

You will also be prepared to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends.

You will possess a valid UK Driving Licence.

We welcome applicants from electrical, plumbing, fabric or other maintenance disciplines, qualified to a standard of at least NVQ3 or equivalent.

This is a permanent position working 37.5 hours per week Monday to Friday 9.00am - 5.00pm. The salary is £32,462 per annum plus on-call allowances/overtime., In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.

We also give two paid volunteering days each year to support a charity of your choice.

Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity.

Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported.

Investors in People is an accreditation that is granted to organisations that demonstrate a clear commitment to the people who make up an organisation. Only 17% of accredited organisations meet the gold standard, so as a company we are extremely proud and excited to hold this award.