IT Support Apprenticeship

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools' technological infrastructure, working closely with seasoned professionals. This role offers a unique chance to gain hands-on experience, develop vital IT skills, and contribute to our mission of fostering world-class education.

In this role, you'll work towards your level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Respond promptly to IT support tickets, providing timely assistance to staff and students with technical issues.


• Diagnose and resolve basic IT problems, including software glitches, connectivity issues, and peripheral malfunctions.


• Assist users in resetting passwords and accessing their accounts securely.


• Configure and set up laptops and desktop computers for new users, ensuring they are equipped with the necessary software


• Install and set up projectors in classrooms and meeting rooms, ensuring optimal functionality for presentations and educational activities.


Full training and support will be provided by your workplace mentor and from the Baltic team.


• Ability to use Microsoft Office


• Full UK Driving license with access to own vehicle is essential


• IT hobbyist


• A passion for fault-finding


• A grade 5/C at GCSE in English and Grade 4/C in Maths is required for this role, You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
  
  £15,000 per annum


• Working Monday-Friday, 8am-4pm, Friday 8am-3.30pm


• 30 days annual leave plus bank holidays


• Cycle to work scheme


• Counselling program


• Eye care scheme