IT Apprenticeship

As an apprentice you will be immersed in the exciting world of IT, you will be tasked with; installing, fixing and configuring workstations and laptops, maintaining the comms room order and organisation, liaising with 3rd parties for repairs and resolve and much more. You will be given all the tools and exposure to build a successful career in the industry. Throughout your journey you will work closely with the Service Desk Manager and the wider IT team. As well as the in-house support you will also work alongside a specialist coach from Baltic Apprenticeships to provide you with industry expert knowledge throughout your time on the apprenticeship.

In this role, you'll work towards your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Install, fix and configure workstations and laptops as required


• Install and configure software on devices


• Arrange courier and delivery timescales as needed


• Ensure comms room procedural documentation and tasks are adhered to and kept up to date


• Maintain comms room order and organisation


• Assist other team members with ad-hoc requests as required


• Liaising with 3rd parties for repairs and resolve


• You will be using ticketing system Autotask


Full training and support will be provided by your workplace mentor and from the Baltic team.


• Basic knowledge of computer hardware and operating systems


• Understanding of Microsoft Active Directory would be beneficial


• Excellent communication skills both written and verbal


• A passion for IT and Technology


• Grade 5/C in GCSE English and Grade 4/C in GCSE Maths, You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
  
  Have you got a passion for IT and Technology? Do you want to turn that passion into a career? Then we have the role for you! Baltic Apprenticeships are working with our client based in Billericay, they are on the lookout for an IT Apprentice to join their growing team! Offering a £14,000 salary rising […]
  
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Have you got a passion for IT and Technology? Do you want to turn that passion into a career? Then we have the role for you!

Baltic Apprenticeships are working with our client based in Billericay, they are on the lookout for an IT Apprentice to join their growing team! Offering a £14,000 salary rising to £15,000, gym membership. company pension scheme and much more! This is a fantastic opportunity to begin a career in the industry.,
• £14,000 per annum rising to £15,000 after 1 month probation


• Monday to Friday 9am-5:30pm


• 25 days annual leave plus Bank Holidays


• Gym membership


• Company pension scheme


• Private healthcare, £14,000.00

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