ERP (Infor) Administrator

We make processes work to make life easier and better! That is our claim and the core of everything we do. More than 140 years of experience and a strong brand stand behind the name Schenck Process.

As one of the world's leading companies in the field of applied measurement and process technology, we work every day to develop new innovative solutions and sustainable process technologies for a wide range of industries.

Are you looking for complex tasks and exciting challenges in a highly international environment? Then you have come to the right place! Our open and collaborative corporate culture allows you to develop freely, contribute your individual strengths and grow together with us.

Your responsibilities

The ERP (Infor) Administrator will be responsible for in-business process design, analyze requirements, and arrive at functional solutions (Blueprint) for business processes.

They will keep abreast of current and emerging IT technologies and trends and assist in the selection of robust and appropriate technologies.

Whilst ensuring and maintaining a quality service by establishing and enforcing IT organization standards based on global IT strategy.

They will also assist in the successful execution of key global IT projects.

Responsibilities : -

Own Helpdesk entries relating to Infor, prioritizing entries, and providing resolution to end user within departmental KPIs.

Perform basic administrative tasks and monitoring on Infor infrastructure, storage, patch levels to ensure availability of systems.

Install, configure, and troubleshoot Infor client and associated tools.

Develop Infor practice solutions and methodologies.

Update and manage Infor system to ensure it provides company with proper business solutions.

Provide procedures and reports to identify and support via Infor provider.

Hardware and User support

User on and off boarding.

Maintain technical documentation and change records for audit purposes.

License management

User role assignment

Help departments to produce internal reports.

Month and Year end processes

Skills and Attributes : -

Experience of supporting / troubleshooting in a Helpdesk environment

Able to work under pressure, both alone and as part of a team and prioritize tasks accordingly.

Good communication skills and able to communicate at all corporate levels on the telephone and in person.

Have an IT based qualification (preferable)

Knowledge of ERP systems (Infor, SAP, Dynamics)

Experience in creating reports using Crystal, Symtrax, Jasper etc..

Ability to understand new software / systems quickly.

Analytical, logical and accurate mind with good communication skills

Candidates must have an Unrestricted Right to Work in the United Kingdom

Diversity of backgrounds makes Schenck Process stronger and is essential to our culture and our operating as a world-class competitor.