Delivery Team Specialist

Our Customer Service Specialists work 37.5 hours a week between 8am - 5.30pm, Monday - Friday, potentially 1 Saturday in 4

As part of our team, you will have dedicated personal training from our employees to help you settle into your role. This will provide you with the foundations needed to help you with your day to-day tasks which involves taking customer phone calls, e-mails, placing orders, and resolving customer issues.

Experience is beneficial to the role, however a willingness to learn, good communication skills and the ability to work well in a team will go a long way.

About the role:

• Inbound Customer Service contact via phone, email and more


• Outbound task such as providing customer updates


• Helping customer place orders over the phone


• Administration work, including data input of customer information and products


• Ad hoc tasks to help with our business need
  
  You've got a can-do attitude and are keen to leave customers with a positive experience


• You've got great listening and communication skills including a friendly telephone manner and you care about customers wanting to solve problems efficiently.


• You enjoy working as part of a team.


• You have good organisation skills.


• You can manage your time effectively
  
  At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world., At Air Products, we specialise in Industrial Gas and we've been helping our customers to become more productive, energy efficient and sustainable for more than 80 years. We are seeking a customer service representative to join our customer focused friendly team., We are the world's largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.


At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

We offer a competitive salary, a culture of respect, challenge, and innovation.