Customer Service Advisor

Our most successful customer service advisors regularly see commission payments of more than £200+ per month. These agents have a real passion for providing excellent customer service by understanding their customers, building relationships and taking ownership, ensuring to get a resolution the first time, every time. Our very best customer service representatives are highly self-driven with a strong desire to succeed.

We are seeking friendly, outgoing customer service advisors to join our growing team of customer service agents. You will be supporting one of our biggest clients, speaking to customers daily via inbound calls. You will be responsible for resolving queries or problems, and also matching our customers to the best deals to suit them for TV, broadband and phone.

If you've had experience in a customer service advisor role, whether that be retail, sales, hospitality (restaurants, bars or hotels), care, office work or even warehouses, then you have the right skills! If you've never had experience in customer service before, don't worry, our fantastic training and management teams will be on hand to support you every step of the way.

Foundever, Newcastle is one of the largest providers of opportunities within Newcastle. Situated just a 15 minute walk from Four Lane Ends Metro Interchange, It's really important you are able to commute to our site so please check the below address before applying: Q4 Quorum Business Park, Long Benton, NE12 8EZ

Whether you are here for months or years, we want you to remember the good feelings and benefits you gained from your experience. We hope you look back and feel that Foundever was a highlight in your career.

Are you a customer service representative looking to expand your skills and maximise your potential earnings?

Are you looking for a role that rewards you the more you put in? With our sales through service commission structure our customer service advisors can take home up to £25,000 per year. The better customer service advisor you are, the better customer service you provide and the more you can increase your earnings!,

• Monday - Friday 08:00 - 21:00


• Saturday and Sunday 08:00 - 18:00, What we offer for our Customer Service Advisors;


• Company pension


• Free parking


• On-site parking


• Shuttle service from metro station


• Wellness programme


• Casual dress code


• Commission pay


• Discounts on broadband, TV and mobile phone packages, saving you hundreds of pounds per year!


• Monthly pay, base rate £11.44 per hour + bonuses (Paid monthly). A majority of our agents meet an annual salary in excess of £25,000. Your reward will depend on your own motivation to do well.


Wagestream

All employees get access to this money management app gives you access to a toolkit of services built around your pay. It can help you to:

• Use Flexible pay to choose when to get paid throughout the month.


• Track your shifts, earnings and spending in one place.


• Build a rainy day pot to reduce financial stress and reward yourself in the future.


• A Benefits checker to calculate what government support you could be missing out on.


• Chat to a Financial Coach to get expert guidance about your money.


• Get discounts on your shopping with Vouchers.