Customer Service Advisor
PHS Group Limited
Customer Service Advisor
£21750
PHS Group Limited, Caerffili, Caerffili - Caerphilly
- Full time
- Temporary
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: d2d808cfb3b64b90ad2ef8f8a4f21ec6
Full Job Description
- You should be polite and clearly spoken, able to have great conversations (phone and e-mail).
- Basic computer skills are really important! We'll help you learn the rest.
- Most important is a can-do attitude, someone who really cares about the work they do for customers.
phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 61 years of business. - Do you want a great job helping business customers, without thinking about sales targets?
- Do you live locally - for example, in Caerphilly, Merthyr, Rhondda Cynon Taff?
- Are you reliable, loyal, and hardworking?
- Are you comfortable with using a computer and quick at learning new systems?
- Are you looking for a career in an established company?
- No sales targets, no evening working, and no weekend working
- No travelling into Cardiff or struggling to find parking each day
- No car parking charges, and less money spent on fuel, In return for your commitment and expertise at phs Group you'll benefit from:
- Flexible hours - between 36.25 - 40 hours a week Monday to Friday
- A good salary - £21,750 p.a. for 36.25 hours a week up to £24,000 p.a. for 40 hours a week
- No weekend or evening working - great hours Monday to Friday
- Flexible training scheme
- Hybrid working after 6 months
- Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks.com
- Further savings with our phs Direct Online shop
- Free Parking on-site so no parking costs
- Excellent careers opportunities
- Accredited ILM training through external and in-house training
- Apprenticeship opportunities
- 23 days holiday plus bank holidays off
- Buy / Sell holiday scheme
- Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Flexible Full Time hours - 36.25 to 40 hours per week
Excellent benefits
Hybrid working after 6 months
Imagine the perfect contact centre role. Enjoyable work where you're valued for delivering excellent customer service. A friendly atmosphere with a market-leading, secure, successful company. Great hours and no evenings or weekend working. That role is here at phs Group! If you are ready to make a positive change in your career, we want to hear from you!
We are phs Group - the leading Hygiene Services provider in the UK. We are in our 60th year, and there has never been a better time to join us as we continue to grow. We are looking for the right person to join our Customer Service team in Caerphilly. Consider these questions:
If you answered 'Yes', and your skillset includes listening, building rapport, and asking questions to establish customer needs, this is the career for you! We've great hours, a good salary and a fabulous list of benefits that continues to grow. And if you're driving to our Caerphilly office, our free on-site car park will save you a fortune. What's more there are: