Creative Studio Team Lead

We are looking for a Creative Studio Team Lead (to cover maternity leave) to work within our award-winning tourist destination, World of Wedgwood. World of Wedgwood is the home of Stoke-on-Trent's most prestigious ceramics brand, Wedgwood, in Barlaston (5 minutes from Trentham).

Reporting to the Creative Studio Manager, this role will be responsible for delivering ceramic-based workshops whilst supporting with the technical aspects of ceramic making. The role requires the alignment to the organisational values of firing creativity, serving luxury, uniting art and industry., Delivering workshops of a high standard, ensuring that the Creative Studio Hosts are briefed regarding expectations
- Responding to customer enquiries professionally and in a timely manner
- Organising and maintaining good ceramic studio standards in accordance with COSHH and Health & Safety requirements and risk assessments.
- Reclaiming clay, making casting slips and raw material testing
- Mixing & applying glaze, ensuring correct storage & labelling
- Fostering teamwork within the Creative Studio by setting a positive example, assigning studio tasks, and providing guidance during studio host training.
- Overseeing the timely production and workflow of Creative Studio pottery, including glazing and kiln firing
- Ensuring the quality control of ceramic products throughout production

have an artistic and creative flair, ideally with experience of using clay
- focus on excellent guest service and confidence to interact with all guests
- be approachable and friendly with a 'can-do' attitude
- be able to communicate effectively and work well in a team
- possess excellent time management and organisation skills
- relevant ceramic experience and knowledge of using kilns is desirable

This is a Fixed Term Contract for up to 12 months to cover maternity leave, working 28 hours per week, 4 days from 7. Daily hours of work are generally 9.00am to 5.00pm.

The successful candidate will have the opportunity to work in a creative and dynamic environment that celebrates art, craftsmanship and industry.

Please note that this role involves interaction with visitors to include children, young people and vulnerable adults, therefore successful applicants will be asked to complete a Disclosure & Barring Service (DBS) Application.

What we can offer you:
- free onsite gym (accessible 24 hours a day, 7 days a week)
- flexible holidays
- sociable working hours
- free on-site parking
- staff discount within the World of Wedgwood and on products within the Fiskars Group brand portfolio
- pension scheme
- employee assistance programme