Blue Badge Volunteer
Essex
Blue Badge Volunteer
Salary Not Specified
Essex, Fryerns, Basildon
- Full time
- U
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: a47f3dc7230f45f092945c548281ed07
Full Job Description
- Completing Blue Badge applications for residents of Essex who are unable to use the online process.
- Processing the applications over the phone with applicants at allocated times and going through necessary information required for completing the application.
- Advising over the phone the required supporting documents to be submitted and where these are to be sent to. You will have pre-booked appointments, for you to call the customer at an allocated time and to go through the application over the phone.
- Providing the applicant qualifies for a Blue Badge service, the process over the phone should take approximately 30 - 45 minutes.
- Satisfaction of helping people who may otherwise not be able to apply for a Blue Badge
- Opportunity to help people who are isolated
- Satisfaction of giving something to the community
- Developing customer service skills
- The role can be situated anywhere as the work will be carried out by telephone.
- This will be an as and when required role with a minimum commitment of 5 hours per week, between Monday - Friday, 9am - 5pm., You will receive training from the blue badge team to prepare you for this volunteering role. There will be ongoing support from the blue badge staff., Accessibility
- Data Protection policy
- DBS check required
- Equal opportunities policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Suitable for under 18s
- Training provided
- Volunteer induction
- Volunteer policy
- Volunteers covered by insurance
- Written role description
Good IT skills to complete online applications, scan and upload documents - An interest in people
- Good communication and people skills
- Good level of literacy
- Attention to detail and accuracy
What will you get from volunteering?
Where will the work be located?
How much time would you be asked to contribute?
All training and induction will be provided by the Blue Badge team, before taking on the active role. There will be ongoing support from the blue badge staff. Fully operational back up team can be contacted between your working hours for any extra support or guidance. All training and induction will be provided by the Blue Badge team, before taking on the active role.
Laptop and equipment will be provided by the Blue Badge team once the selection process has been completed